How to rotate PDFs in Microsoft Edge

Microsoft Edge, like it or not, has a lot of nice things going for it. One of the possible reasons why one would choose Edge over, say, Chrome or Firefox, is the great integration with the rest of the Windows 10 resources. One of the fairly overlooked features is the complexity of the built-in Edge PDF Viewer. With the major update from late 2017, you can even rotate PDFs with ease.

Today we’ll give you our outlook on the PDF in Microsoft Edge and show you how to utilize its main functions. Make sure to check it out below.

How to rotate PDFs in Microsoft Edge browser

Every browser supports at least accessing and viewing of PDF files. This format is a norm when it comes to a document editing and, most of all, reading. And the majority of users will want to do it within the browser, without the need to use a third-party PDF reader. Microsoft Edge was, just like all others, able to include PDF in its workflow from the beginning. However, in our opinion, only a couple of months ago, Edge become really competitive in that department. The added features improved overall experience to a great extent.

Rotating PDF was one of the features they added and this gathered a lot of positive feedback. No matter how simple it sounds, the absence of the option vastly downgraded the PDF-reading capabilities for Edge. Besides that, the responsible developers attached more than a few interesting improvements, with pen support for editing and adding notes.

To break it out for you, here are the basic options you can use in the Edge’s PDF viewer after the major update:

  • Rotate PDF – Click on the document and click Rotate right or press F9.
  • Change Layout – Switch between the One Page and Two Page layouts. Click on the document and click Layout. 
  • Read Aloud – Let one of the 3 narrators read aloud the content of the document. You can choose between the 3 voices and regulate reading speed.
  • Share PDF – Fast and simple sharing of the document via Mail, Twitter, Skype, and others. Also, you can cast it to OneDrive or OneNote in one click. 
  • Add Notes – You can use the physical pen on the touchscreen or add notes with your mouse. The choice is yours.

As you can see, now you can rotate PDF and much more in a rather seamless manner. In addition, we can expect lots of improvements from the future Edge iterations, and we can only hope the PDF-viewing component won’t be neglected.

With that, we can conclude it. In case you have additional questions or suggestions concerning PDF viewing and editing in Microsoft Edge, make sure to tell us in the comments section below.

How to remove Bing Search Bar in Windows 10, 8

Windows 8 and Windows 10 both come with a built-in Bing search bar. Seeing that most users don’t really need or use this feature, here are a few solutions on how you can disable or remove the Bing search bar for good in Windows 8, Windows 10 operating systems.

Usually, when you search something on your Windows 8 or Windows 10 PC, laptop or any other device, this Bing search bar feature will automatically start the search on the internet. Even if you don’t have it on your Windows device, you might find it on the internet. So, basically, this is a useful feature but only for the users who really need it.

How to disable Bing Search in Windows 10, 8

1. Turn off the option ‘Get search suggestions and web results from Bing’

Fix Dxgkrnl.sys Error on Windows 10

Blue Screen of Death errors can cause you a lot of problems, and users have reported that file dxgkrnl.sys causes these errors on Windows 10, so let’s see how to fix this error.

Here are some more examples of this problem:

  • dxgkrnl.sys Windows 10 not loaded 
  • dxgkrnl.sys Windows 7 
  • dxgkrnl.sys Blue screen Windows 7 64 bit 
  • dxgkrnl.sys Windows 10 latency 
  • dxgkrnl.sys Windows 10 won’t boot 
  • driver_irql_not_less_or_equal dxgkrnl sys 

How to Fix BSOD error caused by Dxgkrnl.sys?

Table of contents:

  1. Keep your Windows 10 and graphics card drivers updated
  2. Disable SLI
  3. Turn off Nvidia Surround
  4. Change graphics memory size in BIOS
  5. Check for hardware malfunctions
  6. Run the SFC scan
  7. Run the Blue Screen Troubleshooter
  8. Run DISM 

Fix: Dxgkrnl.sys issues in Windows 10

Solution 1 – Keep your Windows 10 and graphics card drivers updated

It has been reported that this issue is caused by your graphics card driver, and if you use Nvidia graphic card, make sure that you download the latest Nvidia drivers in order to fix any incompatibility issues that your graphic card might have with Windows 10. In addition, it’s also a good idea to keep Windows 10 up to date with latest updates in order to fix any potential issues.

Downloading drivers manually is a process that carries the risk of getting the wrong driver installed, which may lead to serious malfunctions. The safer and easier way to update drivers on a Windows computer is by using an automatic tool such as TweakBit Driver Updater.

Disclaimer: some features of this tool are not free.

Solution 2 – Disable SLI

Many gamers have two Nvidia graphic cards that they use in SLI mode to get better performance, and although this sounds great, it has been reported that SLI can cause problems with dxgkrnl.sys and cause Blue Screen of Death error.

Apparently there’s a memory leak in VRAM when you use SLI on Windows 10, so in order to fix this issue it’s advised that you disable SLI. To disable SLI, follow these instructions:

  1. Go to Nvidia Control Panel. You can access it by double clicking its icon in the bottom right corner.
  2. Go to 3D Settings and click on Set SLI Configuration.
  3. Make sure that Do Not Use SLI Technology is selected.
  4. Click Apply to save changes.

After disabling SLI on your computer, the Blue Screen of Death error should be fixed.

Solution 3 – Turn off Nvidia Surround

Nvidia Surround is a feature on Nvidia graphic cards that lets you enjoy in 3D experience on multiple monitors. Although this sounds like an amazing feature for gamers, this feature has its issues on Windows 10, and it can cause problems with dxgkrnl.sys and give you System_Service_Exception dxgkrnl.sys BSoD error.

So far, only solution is to turn of Nvidia Surround in order to fix this error. We also have to mention that sometimes Nvidia Surround can’t be turned off easily, and users have suggested using the CTRL+ALT+S or CTRL+ALT+R shortcut to turn it off.

If the shortcut isn’t working for you, try unplugging other monitors and booting with only one monitor plugged it. By booting only with one monitor, Nvidia Surround should be turned off automatically.

Solution 4 – Change graphics memory size in BIOS

If you’re using integrated graphics, you might be able to fix this BSoD error by changing the graphics memory size in BIOS. Users have reported that they have successfully fixed error caused by dxgkrnl.sys on ASUS laptops with integrated Intel HD 4400 graphics, but this solution should work for any other laptop or any other integrated graphic card.

To change this setting you need to do the following:

  1. Restart your computer and keep pressing Del, F2 or F10 on your keyboard while your computer boots. The key that you need to press might be different on your computer, so look for Press (key) to enter Setup message while your computer is booting, and press the specified key.
  2. Now you need to find Advanced, Advanced Chipset or Advanced Features menu.
  3. Locate Graphics Settings or Video Settings and change the memory size to 128MB or more.

We have to mention that changing memory size for integrated graphic card isn’t the same for all computers, and the process might be different depending on the type of BIOS that you’re using.

Solution 5 – Check for hardware malfunctions

There have been few cases where this issue was caused by a faulty RAM module or motherboard, so if your PC is under warranty, you might want to take it to the repair shop so it can be checked for hardware malfunctions.

Solution 6 – Run the SFC scan

If none of the solutions from above managed to get the job done, we’re going to try with a few built-in troubleshooters found in Windows 10. The first troubleshooter we’re going to try is the SFC scan. Here’s how to run it:

  1. Go to Search, type cmd, and open the Command Prompt as Administrator. 
  2. Type in the following command, and press Enter: sfc/scannow
  3. Wait for the process to finish.
  4. Restart your computer.

Solution 7 – Run the Blue Screen Troubleshooter

The next troubleshooting tool we’re going to try is Windows 10’s built-in Troubleshooter from the Settings app. This tool can be used for dealing with various issues, including our little BSOD problem. Here’s how to run the Troubleshooter:

  1. Go to the Settings app.
  2. Head over to Updates & Security > Troubleshoot.
  3. Now, click Blue Screen, and go to Run the troubleshooter.
  4. Follow further instructions, and let the wizard finish the process.
  5. Restart your computer.

Solution 8 – Run DISM 

And the last troubleshooter we’re going to try is the DISM (Deployment Image Servicing and Management). As its name says, this tool deploys the system image all over again, and therefore, it could fix our problem. Here’s how to run DISM:

  1. Type cmd in the Windows search bar, right-click on the Command Prompt and run it as an administrator.
  2. In the command line, copy paste these lines one by one and press Enter after each:
    • DISM /online /Cleanup-Image / ScanHealth
    • DISM /Online /Cleanup-Image /RestoreHealth

We strongly recommend you to download this tool (100% safe and tested by us) to fix various PC problems, such as hardware failure, but also file loss and malware.

VPN not working with Virgin Media? Here’s how to make it work

Due to an arguable monopoly in the British broadband market, Virgin Media is the one which, mainly, dictates the terms of use. More knowledgable users turned to VPN solutions in order to protect their privacy, speed up the bandwidth (which is, as stated by some of them, 50% intentionally throttled), and avoid regional restrictions. However, what to do when VPN just won’t work with Virgin Media router?

We prepared some possible solutions for the issue at hand and enlisted them below. If you’re experiencing a hard time with Virgin Media and VPN working jointly, we recommend to check them out.

How to make VPN work with Virgin Media router

  1. Configure the router
  2. Update/reinstall VPN
  3. Use a confirmed VPN solution

1: Configure the router

The issues between Virgin Media services and VPN tools emerged after the introduction of SuperHub 3, the latest, improved iteration of routers provided by the UK-based broadband provider. Before that, end-users were able to use the VPN to reduce the blatant throttling of the bandwidth and to circumvent the geo-restrictions imposed by Virgin Media. Was this something deliberate or the default router configuration is the mere issue, we can’t say with certainty.

Some users were able to resolve the halt by tampering with the settings, which include authentication and firewall measures which, seemingly, block VPN access to your native IP address. Also, it seems that SuperHub 3 blocks encryption protocols that differ from PPTP. If you’re not sure what to do, these steps should lead you through the procedure:

  1. Connect to the router with a LAN cable.
  2. Open any browser and, in the address bar, type Virgin Media IP address — 192.168.0.1.
  3. Enter your credentials and press OK to log into the router settings menu. If you haven’t changed your password, the default one is placed on the bottom of the router.
  4. Open Advanced settings.
  5. Select Firewall.
  6. Disable Block fragmented IP packets (SuperHub 3) or let IPSec, PPTP, and Multicast pass through Firewall by checking the boxes (older Hubs).
  7. Confirm changes and restart your router and PC.

As a side note, if you’re using a business network with the VPN, contact your network administrator as chances are you won’t be able to access and change the configuration of the aforementioned router.

2: Update/reinstall VPN

This is a long shot since this issue is hardly caused by the VPN. Of course, we assume that you’re using proper VPN solution. Most of the free solutions are limited and you’ll need a subscription-based premium tool if you want to overcome the limitations imposed by Virgin Media. However, even the best of the class can have issues if they’re not up to date or are blocked within the system itself.

So, the firsthand solution is to make sure that VPN is up to date and to confirm that either Windows-native firewall or a third-party one aren’t blocking VPN. You can as well disable security for the time being, but we’re keener to suggest a whitelisting of the VPN at hand. That way, you’ll keep the protection while allowing VPN to communicate freely.

Finally, you can reinstall the VPN and move from there. The re-integration of the VPN solution is the most functional after a clean reinstallation.

3: Use a confirmed VPN solution

Finally, if we exclude the probable actions against VPN solutions made by Virgin Media, it’s necessary to use a valid VPN. Some VPN solutions might get blocked by default, while the others will underperform. What you need is a VPN which will prevent ISP from throttling your bandwidth and the one which allows you to avoid geo-restrictions and regional bans. For example, peer-2-peer sites are a big ‘NO’ for Virgin Media users. They, allegedly, is an offense which can result in the discontinuation of the service.

What are the best tools at the moment? We conducted a small research and here are the tools which should work with Virgin Media and improve the experience while preserving your privacy in the process:

  • CyberGhost VPN (suggested)
  • NordVPN (recommended)
  • HotspotShield VPN
  • Express VPN

They all come with a monthly subscription fee. Also, they have an abundance of UK-based servers which will let you connect to an alternative IP close to your location. That way, you won’t suffer from data package latency issues while being secure. Make sure to check them out individually and choose for yourself. Also, and what’s important in this matter, is the fact that you can communicate in real-time with the support teams of the respective VPN providers we enlisted. That way, they can help you, the paying customer, addressing every issue you encounter.

This should do it. Make sure to post your questions, alternative solutions, or VPN which works best for you if you’re Virgin Media user. We look forward to hearing from you in the comments section below.

Windows 10 rollback stuck

Since Windows 10 is a free upgrade Microsoft has left you an ability to rollback to the previous version of Windows if you’re not pleased with Windows 10. Unfortunately, a number of users reported that the rollback process is stuck on Windows 10 and that users are unable to revert back to older version of Windows.

Windows 10 rollback stuck, how to fix it?

Not being able to rollback to the previous build of Windows can be a big problem, and speaking of issues, here are some common problems reported by users:

  • Windows rollback loop after update – According to users, sometimes you might get stuck in rollback look after a new update. To fix that, be sure to try some of our solutions.
  • Windows 10 rollback stuck on restarting – Sometimes your rollback can get stuck on restarting. If that’s the case, it might best that you leave your PC and let it finish the rollback.
  • Exit and continue to Windows rollback loop – If you encounter this problem, try to shut down or restart your PC. Sometimes this might help with glitches and fix your problem.
  • Windows 10 downgrade stuck – In some cases, your PC might get stuck while downgrading. This can be a big problem, but you might be able to fix it by using the Legacy boot feature.
  • Windows 10 rollback stuck boot loop, black screen – If this problem appears, you might be able to fix it by running a couple of commands in Command Prompt.
  • Windows 10 rollback not working – If the rollback process isn’t working, one way to fix is to perform an in-place upgrade. By doing that, you’ll force Windows to update to the latest version and fix the problem.

Solution 1 – Force a restart or shutdown

A number of users reported that they are unable to rollback from Windows 10 and that they are getting stuck on a blue screen with a loading icon. This can be a big problem if Windows 10 isn’t working for you and if you want to revert to the older version. Few users reported that you can fix this problem simply by forcing a restart or a shutdown.

According to users, the rollback process is stuck and the hard drive indicator doesn’t show any activity. After the restart the indicator will start blinking again and the rollback process should start working without any problems.


Solution 2 – Use Legacy Boot

Several users reported that the rollback process was stuck due to UEFI mode. According to the users, there was a problem with booting from a flash drive and DVD and that can sometimes prevent the rollback process. To fix this issue you need to enter BIOS and change the Boot Mode from UEFI to Legacy. To do that follow these steps:

  1. While your computer boots keep pressing the F2 or Del on your keyboard to enter BIOS. Some versions of BIOS use a different key, so you might have to repeat this step a few times before you find the right key.
  2. Once you enter BIOS you’ll need to find Boot Mode and change its value from UEFI to Legacy. If you can’t find this option be sure to check your motherboard manual for detailed instructions.
  3. Save changes and try to perform the rollback again.

Solution 3 – Use a hard drive image to restore your system

If you are familiar with hard drive images, you probably have a backup hard drive image created. If you don’t use any backup software, then you most likely don’t have a backup image of your hard drive, so you can skip this solution.

If you created your hard drive image before upgrading to Windows 10, you can simply back up your system by using that hard drive image. Once again, this solution only works if you created a hard drive image before upgrading to Windows 10.


Solution 4 – Leave your computer running for a couple of hours

Sometimes rollback process can take a couple of hours to complete, and users reported that rollback will be completed after a few hours if you wait patiently. In some cases, the rollback process might encounter a restart loop, but leaving the computer for a few hours can sometimes fix the problem according to some users.


Solution 5 – Use Command Prompt

According to users, if your PC is stuck during the rollback process, you might be able to fix it by running a couple of commands in Command Prompt.

Since you won’t be able to boot to Windows, you’ll need to start Command Prompt outside of Windows and run the necessary commands. You can do that by following these steps:

  1. Restart your computer a couple of times while it boots.
  2. You’ll now be presented with a list of options. Select Troubleshoot > Advanced options > Command Prompt.
  3. After the command prompt starts, run chkdsk c: /f command.
  4. The scan will now start and check your hard drive for errors. This process can take a while, so be patient.

Once the scan is finished, try to access Windows 10 again. If the problem is still there, you might need to run a couple additional commands. To do that, follow these steps:

  1. Repeat the steps above to open Command Prompt.
  2. Once you open Command Prompt, run the following commands:
  • bootrec /fixmbr
  • bootrec /fixboot
  • bootrec /rebuildbcd
  • bcdboot c:windows /s c:

After the commands are executed, check if the problem is still there.


Solution 6 – Perform an in-place upgrade

In case you’re not familiar, the in-place upgrade process will force Windows 10 to update to the latest version while keeping all your files intact. To perform an in-place upgrade you’ll need the following:

  • an empty USB flash drive (at least 8GB in size)
  • another working computer

To fix this problem, first you need to download Media Creation Tool on another PC and run it. Now follow these instructions:

  1. Connect the USB flash drive to another PC.
  2. Choose Create installation media (USB flash drive, DVD or ISO file) for another PC option. Click Next to proceed.
  3. Make sure that you select the version that matches the version on your other PC and click Next.
  4. Select USB flash drive and click Next.
  5. Choose your flash drive from the list and click Next to proceed.

Now wait while the Media Creation Tool creates a bootable media. After creating a bootable media, you can switch back to your PC. Connect the USB drive to the affected PC and do the following:

  1. When your PC boots, you’ll be asked to choose between several versions of Windows. Select any version you want and your system should boot in Safe Mode.
  2. When your PC boots, press Ctrl + Shift + Esc to start Task Manager.
  3. In Task Manager, choose File > Run New Task.
  4. Enter explorer.exe and click OK.
  5. Now you need to open your flash drive and run setup.exe file.

The setup process will now start. To upgrade your PC and keep your files, you just need to do the following:

  1. Wait while the setup prepares the required files.
  2. Select Download and install updates (recommended). This isn’t mandatory, and you can always download updates later if you want. Click Next to proceed.
  3. Follow the instructions on the screen until you reach Ready to install screen. Choose Change what to keep.
  4. Make sure to select Keep personal files and apps. Now click Next to proceed.
  5. Follow the instructions on the screen to complete the setup process.

Once you finish the setup, you should have the latest version of Windows installed, and everything should be exactly as you left it.

If Choose what to keep option isn’t available, it means that the ISO file isn’t the same as your version of Windows, so you’ll need to download a new ISO file, or continue and lose all your files on your system drive.


Solution 7 – Reinstall Windows

Sometimes the only solution is to reinstall Windows completely, and in order to do that you’ll need a Windows installation media. Bear in mind that reinstalling Windows will delete all files from your C drive, therefore we urge you to back them up. If you cannot access Windows 10 due to a certain problem, you can always boot your PC from a Live Linux CD, and use Linux to find and back up your files.

To reinstall Windows 10, you just need to do the following:

  1. Connect Windows 10 installation media to your PC and boot your PC from it.
  2. Choose Install now option.
  3. Enter your product key and click Next. If you don’t have your product key, you can activate Windows 10 later.
  4. Select the version of Windows you want to install and click Next.
  5. Now select your system drive and press Next. Keep in mind that your system partition might not be always labeled, so be extra cautious while picking the partition.
  6. The installation process will now start. Follow the instructions on the screen to complete it.

Once the installation is finished, the problem should be resolved completely. Now you just need to move your files from the backup and you’re good to go. Keep in mind that this is a drastic solution, so you should use it only if other solutions can’t fix the problem.

Rollback process can sometimes get stuck, and if that’s the case, we suggest that you try all solutions from this article.



System Restore error 0x80070091 on Windows 10, 8.1, 7

Windows 10 is a reliable OS, but this doesn’t mean that it’s never affected by any issues. Sometimes, due to severe issues, users are left with no option but to perform a system restore. In this manner, the PC is taken back to an earlier point in time, called a system restore point, when the OS worked perfectly fine.

Many Windows 10 users have recently reported that the system restore process fails to complete. More specifically, the process launches, but then suddenly freezes and an error message appears on the screen.

Many first thought that this error was caused by the latest Patch Tuesday updates, but this is not the case. The first wave of reports arrived in February.

System Restore error 0x80070091

Here’s how one user describes the issue:

 I tried SysRes from two points, both with same failure.

System Restore did not complete successfully. Your computer’s system files and
settings were not changed.

Details:
System Restore failed while restoring the directory from the restore point.
Source: AppxStaging
Destination: %ProgramFiles%WindowsApps
An unspecified error occurred during System Restore. (0x80070091)
The two attempts were from: choose a different restore point>show more restore points type Backup.  I really need this function to work.  Any solutions out there?

The good news is that Microsoft has recently acknowledged this issue. The company promised it would roll out a hotfix as soon as possible.
At the same time, it has also offered a temporary workaround that advanced users can use to fix error 0x80070091.

System Restore error 0x80070091 can prevent you from fixing certain issues on your PC. Speaking of this error, here are some similar issues that users reported:

  • Windows 10 System Restore did not complete successfully – This message usually appears if there’s an issue with System Restore. However, you should be able to fix this problem with one of our solutions.
  • 0x80070091 Windows 7 – This error can appear on older versions of Windows as well. Even if you don’t use Windows 10, you should know that almost all of our solutions can be applied to Windows 7 and 8 alike.
  • System Restore encountered error, unexpected error, unknown error – Sometimes you might encounter certain errors while trying to perform System Restore. In most cases these issues are caused by corrupted system files, so be sure to check for file corruption.
  • System Restore failed due to antivirus – In some cases, this issue can appear due to your antivirus. Antivirus can interfere with your operating system and cause this issue to appear, so be sure to disable it and check if that solves the problem.

Solution 1 – Rename WindowsApp folder from Safe Mode

  1. Boot into Safe Mode.
  2. Right click on Start and click on Command Prompt (Admin).

  3.  Type these commands below one by one:
    • cd C:Program Files
    • takeown /f WindowsApps /r /d Y
    • icacls WindowsApps /grant %USERDOMAIN%%USERNAME%:(F) /t
    • attrib WindowsApps -h
    • rename WindowsApps WindowsApps.old
  4. Reboot back into Windows.
  5. Run System Restore.

Solution 2 – Check your antivirus

Using an antivirus is rather important if you want to protect your PC from online threats, however, sometimes your antivirus can interfere with your system and cause this error to occur. If you’re having error 0x80070091 on your PC, you might want to try disabling certain antivirus features. Sometimes your antivirus can block other applications from accessing certain directories, and that can lead to this issue.

If the problem is still present, you might have to completely disable your antivirus. In worst case scenario, you might even have to uninstall your antivirus. Once your antivirus is removed, check if the problem is resolved.

If your antivirus was the issue, it might be a good time to consider switching to a different antivirus software. There are many great antivirus tools on the market, but the best is Bitdefender, so feel free to try it.


Solution 3 – Use third-party tools

According to users, 0x80070091 error can appear due to problems with your WindowsApps folder. However, you might be able to solve the issue by using a third-party tool such as Unlocker. To fix the issue, you need to do the following:

  1. Download and install Unlocker.
  2. Now navigate to C:Program Files. Right-click WindowsApps folder and choose Unlocker from the menu.
  3. Select Rename from the dropdown menu and change the name of the directory to WindowsApps.old. Click OK to save changes.
  4. If you get a message asking you to rename the object at boot, choose Yes.

After doing that, you should be able to perform System Restore without any problems. As you can see, this solution is rather simple, and if you’re not too fond of the command line, you might want to try this solution out.


Solution 4 – Use Linux Live CD

If you’re having problems with System Restore and error 0x80070091, you might be able to fix the problem using Linux Live CD. To do that, simply download any version of Linux and create a bootable media.

Once you boot from the bootable media, choose the option to Try Linux without installing. Now go to C:Program Files and rename WindowsApps directory to WindowsApps.old.

After doing that, restart your PC and boot to Windows. Take ownership of WindowsApps.old directory and try to perform System Restore again.


Solution 5 – Run chkdsk scan

According to users, sometimes file corruption can cause error 0x80070091 to appear while performing System Restore. To fix the problem, you need to perform chkdsk scan. This is rather simple and you can do it by following these steps:

  1. Open Command Prompt as administrator.
  2. Now enter chkdsk /f X: command. Be sure to replace X with your system drive. In most cases that would be C. Now press Enter to run the command.
  3. You’ll be asked to schedule a disk scan at next reboot. Enter Y and press Enter to confirm.
  4. Restart your PC.

Chkdsk scan will now start. The scan can take about 15 minutes or more depending on the size of your system drive. Once the scan is finished, check if the problem still appears.


Solution 6 – Keep your system up to date

According to users, this issue can appear if your system is out of date. However, you can easily solve this issue by updating your operating system. In most cases, Windows automatically installs the missing updates, but sometimes you might miss an update or two due to certain issues.

However, you can always check for missing updates by manually. To do that, just follow these steps:

  1. Press Windows Key + I to open the Settings app.
  2. Now go to Update & Security section.
  3. Click Check for updates button.

Windows will now check for available updates. If any updates are available, they will be downloaded in the background. Once the updates are downloaded, you just need to restart your PC to install them. After updating your PC to the latest version, check if the issue is resolved.


Solution 7 – Remove problematic updates

If this issue started appearing recently, it’s rather likely that an update caused it. Windows 10 installs updates automatically, and sometimes certain updates can lead to issues such as this one. If you suspect that an update caused this issue, we recommend to remove problematic updates.

Removing installed updates is rather simple, and you can do it by following these steps:

  1. Open the Settings app and navigate to Update & Security section.
  2. Now select View installed update history.
  3. Now you should see the names of recent updates. Memorize their names or write them down. Select Uninstall updates.
  4. List of updates will now appear. Double-click the update you want to remove and follow the instructions on the screen.

Once you remove the update, the problem should be resolved. Keep in mind that Windows 10 automatically installs the missing updates, so the update will be installed again and cause the issue to reappear.

To prevent that from happening, we advise you to block automatic Windows updates. By doing that, you’ll stop this update from installing and the issue won’t appear anymore.


Solution 8 – Remove problematic applications

Sometimes this problem can occur due to certain applications. If you installed any new applications recently, it might be a good idea to remove them and check if that solves the problem.

There are many ways to uninstall an application, but the best way is to use uninstaller software. These applications are specially designed to remove all files and registry entries associated with the application you want to remove, so be sure to try them out.

If you’re looking for a good uninstaller software, be sure to consider IOBit Uninstaller.

And this should help you to get rid of error 0x80070091.



How to fix CCleaner Error 5: Access is denied in Windows 10

The Error 5: Access is denied error message is one that can pop up for various software packages. The system error often occurs when uninstalling or installing Windows software.

Some CCleaner users have stated on forums that Access denied errors occur when attempting to remove programs with the utility software or when utilizing its startup manager. Are you getting an Access is denied error message when utilizing CCleaner’s uninstaller or startup manager? If so, these are a few resolutions that might fix the issue.

Fix CCleaner Error 5 on Windows 10

  1. Scan With CCleaner’s Registry Cleaner
  2. Run an Anti-Virus Scan
  3. Switch Off Antivirus Software
  4. Switch Your User Profile to Administrator
  5. Switch Off User Account Control
  6. Roll Windows Back to a Restore Point

1. Scan With CCleaner’s Registry Cleaner

Cleaning the registry is one potential resolution for Error 5: Access is denied issues. CCleaner has its very own registry scanner that you can utilize for that. This is how you can clean the registry with CCleaner.

  • Select Registry on the left of CCleaner’s window to open its registry cleaner.
  • Select all the registry category check boxes, and press the Scan for Issues button.
  • Press the Fix selected Issues button. Then you can press the Yes button to back up the registry if required.
  • Select the Fix All Selected Issues button to fix registry.

2. Run an Antivirus Scan

Error 5: Access is denied errors can be due to viruses that corrupt system files. So it might be worth scanning with an anti-virus utility. If you don’t have a third-party utility, you can utilize Windows Defender as follows.

  • First, check that Windows Defender is on by entering ‘Windows Defender’ in Cortana’s search box. Then select Windows Defender settings, and press the Turn on Windows Defender Antivirus button.
  • Next, press the Cortana taskbar button; and enter ‘Windows Defender’ in the search box again.
  • Select to open the Windows Defender app shown directly below.
  • Click the shield button on the left of the window.
  • Click the Advanced scan link below the Quick Scan button.
  • Select the Full scan option to initiate a thorough scan.

3. Switch Off Antivirus Software

Anti-virus software can conflict with system maintenance software components. For example, some CCleaners users discovered that Access denied error messages for the utility’s startup manager can be due to Avast antivirus software. As such, uninstalling third-party anti-virus software might fix the error message.

Alternatively, you can temporarily switch off most anti-virus shields by right-clicking the utilities’ system tray icons and selecting disable or turn off options.

  • RELATED: Full Fix: CCleaner error R6002 on Windows 10

4. Switch Your User Profile to Administrator

The Error 5: Access is denied error can also be due to lack of admin rights. If you’re utilizing CCleaner within a standard user account, convert that account to an administrator one. You can modify your user account as follows.

  • First, open the Win + X menu with the Windows key + X hotkey.
  • Select Run to open that accessory.
  • Input ‘netplwiz’ in Run and press Enter to open the window directly below.
  • Select your user account, and press the Properties button.
  • Select the Group Membership tab shown in the snapshot directly below.
  • Then select the Administrator radio button.
  • Press the Apply button, and then click OK to close the window.

5. Switch Off User Account Control

The User Account Control can restrict access to registry and file locations. So switching the UAC off might fix Access denied errors for CCleaner and other software. This is how you can switch the UAC off in Windows 10.

  • Press the Cortana button to open the app’s search box.
  • Enter ‘user account’ in the search box, and select to open Change User Account Control Settings.
  • Drag the bar to never notify.
  • Press the OK button to close the window, and click Yes to confirm.

6. Roll Windows Back to a Restore Point

As the Error 5: Access is denied error can also be due to corrupted system accounts, restoring Windows 10 to a previous date might fix it. You can revert Windows back to a restore point with the System Restore utility.

That tool will fix system files, restore registry settings and remove software installed after the selected restore point. This is how you can utilize System Restore in Windows 10.

  • Open the Run accessory.
  • Enter ‘rstrui’ in Run’s text box and click OK to open System Restore.
  • Press the Next button on the System Restore window.
  • Select to restore Windows to a time when the Access denied error message wasn’t popping up.
  • You can also press the Scan for affected programs button to check what software will be removed after restoring Windows.
  • Click Next and Finish to confirm the selected restore point and roll back Windows.

Some of those resolutions might fix Error 5: Access is denied errors that occur when utilizing CCleaner’s tools. They might also resolve Access denied error messages that block software from installing. You can check out this article for further CCleaner troubleshooting tips.

Windows 10, 8.1 and 7 Keeps Installing the Same Update

Update reminders could be annoying sometimes, but how annoying is when you constantly get the reminder about one same update, even if you’ve installed that update before? So if your computer is receiving the same update over and over again, we maybe have a solution for you.

Windows 10 keeps installing the same update, how to fix it?

If Windows keeps installing the same update, that can be a big problem for many users. Speaking of Windows Update issues, users reported the following problems:

  • Windows 10 keeps installing updates – According to users, Windows 10 keeps installing the same updates on their PC. To fix this problem, you need to stop Windows Update service and delete the SoftwareDistribution directory.
  • Windows 10 keeps downloading the same updates – This is also a common problem with Windows 10. If Windows 10 keeps downloading the same update, you can fix the problem by removing the problematic update or by using System Restore.
  • Same Windows update keeps trying to install – This is another problem that Windows users can encounter. If you’re having this issue on your PC, you should be able to fix it using one of our solutions.

Solution 1 – Delete SoftwareDistribution directory

The Software Distribution folder is where all your automatic updates are stored. Sometimes some issues with this folder could cause various update errors, including above-mentioned problem of constantly installing the same update. In order to solve that problem try to delete the Software Distribution folder and see if there are any changes.

But before you delete this folder you have to rename it first and determine if it’s safe to delete it. Renaming is probably the best way to see if you’ll have any problems the folder, because it’s still here, only under the other name. When you make sure that there are no problems after you rename the folder, you can delete it.

Also, before you delete the Software Distribution folder, you have to stop the service first, and here’s how to do that:

  1. Press Windows Key + X and select Command Prompt (Admin) from the menu.
  2. Type net stop wuauserv and press Enter.
  3. Type rename c:windowsSoftwareDistribution softwaredistribution.old and press Enter.
  4. Type net start wuauserv and press Enter.
  5. Type exit and press Enter.

Now, when the service is stopped, you can delete the Software Distribution folder in order to solve your problem with installing the same update:

  1. Press Windows Key + R and enter C:Windows. Press Enter or click OK.
  2. This will open the Windows folder, search for SoftwareDistribution and delete it.
  3. Restart your computer

Now all backups and downloads of Windows Update are deleted, as well as your problematic update, and you shouldn’t face this issue anymore.

If you’re still having issues on your PC or you simply want to avoid them for the future, we strongly recommend you to download this tool (100% safe and tested by us) to fix various PC problems, such as file loss, malware and hardware failure.


Solution 2 – Remove the problematic update

Sometimes Windows can keep installing the same update over and over. This usually happens if the update isn’t completely installed or properly installed. However, you can fix the problem simply by removing the problematic updates. To do that, do the following:

  1. Open the Settings app. You can do that quickly by using Windows Key + I shortcut.
  2. When Settings app opens, navigate to Update & Security section.
  3. Now click View installed update history.
  4. Select Uninstall updates.
  5. List of recent updates will now appear. Double click an update to remove it.

After uninstalling recent updates, check if the issue still persists. If this solution solves the problem, you’ll need to prevent Windows from downloading the problematic update again. Windows 10 automatically installs the missing updates, however, you can also prevent Windows 10 from installing updates automatically.

After doing that, your problem should be resolved completely.


Solution 3 – Perform System Restore

Another way to fix this problem is to perform System Restore. If this problem started occurring recently, you can fix it using this method. To use System Restore, follow these steps:

  1. Press Windows Key + S and enter system restore. Select Create a restore point from the list of results.
  2. System Properties window will now appear. Select System Restore.
  3. When System Restore window opens, click Next.
  4. If available, check show more restore points checkbox. Select the desired restore point and click Next.
  5. Now follow the instructions on the screen to complete the restoration process.

Once your PC is restored to the previous state, check if the problem still persists.


Solution 4 – Reinstall .NET Framework

Many applications require .NET Framework 4 in order to work properly, but if your .NET Framework installation is corrupted, you might encounter problems. Many users reported that Windows 10 keeps downloading the same update because their .NET Framework 4 installation is corrupted.

To fix this problem, it’s required that you completely remove .NET Framework 4 from your PC and install it again. This process requires you to remove all fires related to .NET Framework 4 and download it again in form of Windows update. To remove .NET Framework 4, do the following:

  1. Download .NET Framework Cleanup Tool.
  2. Extract all files and start the application.
  3. Select .NET Framework 4 from the list and follow instructions on the screen to remove it.

After removing .NET Framework 4, you can download it automatically as a Windows update and the problem should be resolved. There are also other tools that you can use to remove .NET Framework from your PC. Applications such as Revo Uninstaller, IOBit Uninstaller, and Ashampoo Uninstaller, will completely remove any application from your PC, so be sure to try them out.


Solution 5 – Run Windows Update Troubleshooter

If Windows 10 keeps downloading the same update, the issue might be related to a corrupted update or any other Windows Update issue. There are various problems that can occur with Windows Update, but you can fix most of these issues by using Windows Update Troubleshooter.

This troubleshooter is created by Microsoft, and it can fix common Windows Update problems. To use this tool, you just need to do the following:

  1. Download Windows Update Troubleshooter.
  2. After downloading the application, start it and follow the instructions on the screen.

The application will scan your system and fix any potential problems with Windows Update. After doing that, the issue should be completely resolved.


Solution 6 – Check for updates manually

Sometimes you might be able to fix this problem simply by downloading the new update manually. By default, Windows 10 will download the missing updates automatically, but you can also check for updates on your own. To do that, follow these steps:

  1. Open the Settings app and navigate to Update & Security section.
  2. Click Check for updates button.
  3. If any updates are available, Windows will automatically download them in the background.

After downloading the latest updates, the issue should be completely resolved and everything should start working again.


Solution 7 – Check if your updates are applied correctly

According to users, sometimes Windows 10 keeps installing the same update because the update isn’t applied correctly. For example, several users reported that Windows keeps installing the update for Office applications on their PC even though those applications aren’t installed.

To fix this problem, you need to check C:Windowswindowsupdate.log file and see which updates are being installed on your PC. Several users figured out that the problem was related to registry keys and entries left from these Office applications.

Since these keys and entries weren’t removed properly, Windows Update kept trying to install the updates for these applications over and over. To fix the problem, you’ll have to find the problematic update in the windowsupdate.log file and check which applications it updates.

After doing that, you need to remove all registry entries referring to that application. This is a long and tedious process, however, you can use applications such as Wise Registry Cleaner (Trial version), CCleaner, and Registry Repair (Free) to scan your registry and remove the problematic entries automatically.


Solution 8 – Run SFC scan

If Windows 10 keeps installing the same update, the problem might be related to the corrupted system files. However, you can fix the problem with corrupted files simply by running an SFC scan. To do that, follow these steps:

  1. Press Windows Key + X to open Win + X menu and choose Command Prompt (Admin) or PowerShell (Admin) from the menu.
  2. When Command Prompt opens, enter sfc /scannow and press Enter to run it.
  3. SFC scan will now start. The scan can take up to 15 minutes, so don’t interrupt it.

Once the SFC scan is finished, check if the problem still persists. If the issue is still there, you want to try using DISM scan. You can do that by doing the following:

  1. Start Command Prompt as administrator.
  2. When Command Prompt starts, run DISM /Online /Cleanup-Image /RestoreHealth command.
  3. DISM scan will now start. Keep in mind that the scanning process can take about 20 minutes or more, so don’t interrupt it.

After completing the DISM scan, check if the issue is resolved. If not, or if you were unable to run SFC scan before, be sure to run SFC scan again. After repeating the SFC scan, the issue should be resolved.

If you have any additional comments, questions, or this solution somehow didn’t work for you, please reach the comments section below.



 

Important updates needed: What’s the deal with this Windows 10 alert

When someone even mentions ‘updates‘, regardless of the context, the only thing I can think of is Windows 10. This system (or service) which heavily relies on its updates and patches. Especially the major ones, the ones bringing various new features, redesigns, and, hopefully, the dark Windows Explorer. But, what happens when users decide to stick with, say, the Anniversary Update and avoid all new releases? The warning pop-up we’re talking about today.

Important updates are needed in Windows 10

Firstly, we can safely say that this isn’t some kind of malware wrongdoing or a hacker’s scam. It’s Microsoft alright, and the message is brought by the system. And, you’re indeed asked to update your current release version. As you already know, with Windows 10, Microsoft changed the whole approach to the OS development and distribution. There are major releases being the part of one platform and nowadays, the latest OS works as a service.

However, this brings out the scheme where every major release is a system on its own. And some users avoided new releases, due to reports about issues the latest release brought to the system. So, they decided to stick with the current version.

Why fix something which isn’t broken? Well, Microsoft begs to disagree. If you want a fully supported Windows 10 iteration, you’ll need to keep up with the update schedule. You can find the due dates for security coverage and support for various Windows 10 iterations in the image below. Focus your attention on the End of Support column.

We can only suspect, but the alternative way to get this warning is the lack of the internet connection. If you’ve used the outdated installation setup and avoided updates during the installation procedure, your Windows 10 will be outdated. Hence the warning. So, according to this, you’ll eventually be needing a newer iteration of Windows 10.

In the meanwhile, you can navigate to Settings > Update & Security >View Update History and look for the update with codename KB4091461. Allegedly, if you uninstall it, these prompts won’t appear anymore. Just don’t forget that you won’t get any security patches after the due date. We hope we managed to shed some light on this matter. Feel free to tell us about your experience with this warning in the comments section below.

How to use DNS server 1.1.1.1 on your Windows 10 computer

Cloudfare has taken another challenge as part of their mission to make the Internet better, more secure, more reliable and more efficient. The company recently announced the launch of DNS 1.1.1.1 — the Internet’s fastest, privacy-first consumer DNS service.

Cloudflare is a Global Network service provider offering one of the best DDoS protection software. In 2014 they made encryption free for all customers and last year they made DDoS mitigation free and unmetered across all of their plans.

Earlier this year, a new service was launched to offer a fast secure alternative to VPN. Read more about this in our article ‘Corporate VPN era is coming to an end as Cloudflare Access rises’.

The new privacy-focused DNS service 1.1.1.1

You might have read in our articles that your ISP can also sell your browsing data. And this is legal in many parts of the world. Now, you can secure your connection from the directory of the Internet.

Heading to take on Google’s 8.8.8.8 alternate DNS provider, Cloudflare’s set their focus on privacy. They’ve stated to never log your IP address (the way other companies identify you). And have retained KPMG to audit their systems annually to ensure that they’re doing what they promise.

The independent DNS monitor performance and analytics places 1.1.1.1 to be the Internet’s fastest DNS directory in the world as you can see below.

DNS server is a crucial component of the Internet. If you want to access any website on the Internet, you need to access the DNS server first.

After DNS server receives your request, you’ll be directed to the desired website. Thus, choosing the fastest DNS directory across all your devices will increase the speed of your access online.

How to setup DNS server 1.1.1.1 on Windows 10

Everyone can do this setting without technical expertise and you can follow the guide below to do it,

  1. Open Control Panel from the Start menu
  2. Go to Network and Internet
  3. Go to Network and Sharing Center > Change Adapter Settings
  4. Right-click your Wi-Fi network > go to Properties
  5. Navigate to Internet Protocol Version 4 or Version 6 depending on your network configuration
  6. Go to Properties
  7. Write down the existing DNS server settings
  8. Enter the following DNS settings:
  9. Replace those addresses with the 1.1.1.1 DNS addresses:
    – For IPv4: 1.1.1.1 and 1.0.0.1
    – For IPv6: 2606:4700:4700::1111 and 2606:4700:4700::1001
  10. Click OK and restart our browser.

If you set it up on your router, all your devices connected will use the new DNS from Cloudfare. You can read more about the launch, technical details and company’s mission on Cloudfare’s blog.

The main concern in the digital world still is on privacy and security. We can see improvements along, also the fast-approaching release of Windows Spring Creators Update which brings new privacy settings, but we have to keep our eyes open and stay informed.