Media Creation Tool Acess Denied When Moving Windows 10 ISO to USB

Windows 10 is becoming the most popular Windows operating system on the market due to the free upgrade process, but switching to Windows 10 isn’t always easy. Users have reported an error with Media Creation Tool while moving Windows 10 ISO to USB flash drive, and today we’ll try to fix this error.

What to do if Media Creation Tool Access is Denied When Moving Windows 10 ISO to USB

One of the easiest ways to create an installation media is to use Media Installation Tool. Even though Media Creation Tool is simple to use, users reported the following problems:

  • Windows installation Media Creation Tool access denied – If this error message appears, you might be able to solve it simply by running Media Creation Tool as an administrator.
  • Windows Media Creation Tool USB access denied – This is another common problem with this tool. To solve this issue, be sure to check your antivirus. If that doesn’t help, try disabling your antivirus.
  • Media Creation Tool not working, won’t run – Various issues can occur with Media Creation Tool, but you should be able to fix most of them by using one of our solutions.
  • Media Creation Tool error USB – Errors with USB are relatively common, and if you’re having these issues, be sure to check if your USB drive is working in read-only mode.
  • Media Creation Tool does not recognize USB – If Media Creation Tool won’t even recognize your drive, you might be able to fix this problem simply by formatting the USB drive.

Media Creation Tool allows you to download and move your Windows 10 ISO file to a USB flash drive or DVD so you can easily install it, but sometimes when moving your ISO file to USB flash drive you can get Access denied error. This is an unusual error, but there are few workarounds that you can try out.

Solution 1 – Try disabling all other applications that you don’t use

Users report that Access denied is sometimes caused by other applications that are installed on your PC. The best way to fix this problem is to perform Clean boot and disable all startup applications and services. This is rather simple and you can do it by following these steps:

  1. Press Windows Key + R and enter msconfig. Press Enter or click OK.
  2. System Configuration window will now appear. Go to the Services tab and check Hide all Microsoft services. Now click the Disable all button.
  3. Now go to Startup tab and click on Open Task Manager.
  4. List of startup applications will now appear. Right click the first item on the list and choose Disable from the menu. Now repeat this step for all startup applications.
  5. After you disable all startup applications, close Task Manager and go back to System Configuration window. Click on Apply and OK to save changes.
  6. Now restart your PC.

When your PC restarts, try to create bootable media once again. If the problem doesn’t appear, it means that one of your startup applications was interfering with Media Creation Tool.

Solution 2 – Check your antivirus software

If you’re getting Access Denied error message while using Media Creation Tool, it might be because your antivirus is blocking the access to your USB flash drive. Many antivirus tools will prevent you from accessing your flash drive in order to minimize the chance of malware infection.

To fix this problem, it’s advised to check your antivirus settings and disable all policies related to removable storage. If that doesn’t help, you might want to try disabling or even uninstalling your antivirus.

Many users reported issues with Avira Antivirus and Media Creation Tool, and if you’re using Avira, be sure to uninstall it from your PC. If you’re having problems with your antivirus and Media Creation Tool, you might want to consider switching to a different antivirus solution. Currently, the best antivirus tools on the market are Bitdefender and BullGuard so be sure to try one of those tools.

Solution 3 – Try a different USB flash drive

If you’re getting Access denied error while moving your Windows 10 ISO file to a USB flash drive you might consider trying a different flash drive to see if it works, because your flash drive might not be configured properly. If another flash drive is giving you trouble you might want to consider burning the ISO file to a DVD and installing Windows 10 from a DVD.

Several users reported that in order to use a flash drive as bootable media, the flash drive has to be exactly 8GB in size and formatted as NTFS drive. If your flash drive isn’t formatted as NTFS, you can format it by doing the following:

  1. Open This PC and locate your USB flash drive. Right-click it and choose Properties from the menu.
  2. Select NTFS as the File system and click on Start.
  3. The format process will now start.

Once your drive is formatted as NTFS, try to use Media Creation Tool to create a bootable drive. If you need to format your flash drive, you can also use third-party tools such as Mini Tool Partition Wizard or Paragon Partition Manager. Both of these tools allow you to format your USB flash drive, but they also offer other advanced features that you might need.

Solution 3 – Use RUFUS instead of Media Creation Tool

To do this, you will first have to download RUFUS from here, as well as official Windows 10 ISO.

  1. Run RUFUS.
  2. Set Partition scheme to GPT partition scheme for UEFI.
  3. Set File system to FAT32.
  4. Select your device from the Device menu on the top.
  5. Make sure that Create a bootable disk using is checked and that ISO image is selected.
  6. Click on the little DVD icon next to it and find your Windows 10 ISO.
  7. After that just click Start and wait until RUFUS creates a bootable Windows 10 USB flash drive.

Solution 3 – Check if your drive is set to read-only mode

Certain drives might be ready-only and that can be a big problem if you’re trying to create a Windows 10 installation media. If your drive works in read-only mode, you’ll encounter Access Denied message when using Media Creation Tool. To fix this problem, you need to ensure that your drive isn’t working in read-only mode.

The first thing that you should do is to check for Lock switch. Some flash drives have a lock switch that will activate the read-only mode and prevent you from writing files to your flash drive. If you have this switch, be sure that your drive is unlocked.

If your drive doesn’t have any physical lock switches, you can check if your drive is set to work in read-only mode by doing the following:

  1. Connect your flash drive to the PC.
  2. Open Command Prompt as administrator. To do that quickly, simply press Windows Key + X and choose Command Prompt (Admin) from the menu. If Command Prompt isn’t available, use PowerShell (Admin) instead.
  3. When Command Prompt opens, enter diskpart and press Enter.
  4. Now enter list disk command to see all available drives on your PC.
  5. Now you should see all available drives on your PC. It’s crucial that you select the correct drive. You can easily recognize your drive by its size.To select the drive, you need to use select disk X command. Be sure to replace X with the number that represents your flash drive. In our case, that would be Disk 1, so our command will look like this: select disk 1. Keep in mind that the number on your PC will be different depending on the number of drives that you have on your computer.
  6. Now enter attributes disk command. You’ll see a list of attributes for your drive. Check if read-only features are enabled.
  7. To disable read-only features, just run attributes disk clear readonly command.

After doing that, your USB flash drive won’t be in read-only mode and you should be able to create a bootable media without any problems.

Solution 4 – Check your ISO file for corruption

Sometimes you might get Access Denied error message while using Media Creation tool if your ISO file is corrupted. Your ISO file can become corrupted during the download especially if you have any problems with your Internet connection, antivirus or firewall.

To check if your ISO file is working properly, users are recommending to open it with the 7Zip application and try to extract the contents of the file to your hard drive. If you don’t encounter any problems during file extraction, it means that your ISO isn’t corrupted.

Several users also reported that they fixed the problem by using 7Zip to move the contents of the ISO file directly to the USB flash drive. It’s not confirmed that this method works, but you can try it out if you want.

On the other hand, if your ISO file is damaged, you’ll have to download it again from Microsoft’s website.

Solution 5 – Use Diskpart to format your drive

According to users, you can fix the Access Denied error message with Media Creation Tool simply by formatting your flash drive with diskpart. Diskpart is a powerful tool, and you need to be extra cautious while formatting your flash drive. To format your drive, do the following:

  1. Connect your flash drive to the PC.
  2. Start Command Prompt as administrator.
  3. When Command Prompt starts, enter the following commands:
    • diskpart
    • list disk
  4. Now you’ll see a list of all hard drives. It’s crucial that you select the correct drive or else you might accidentally format your entire hard drive. Be extra cautious with this step, and double check to be sure that you selected the correct drive.Now enter select disk X. Replace X with the number of the drive that represents your flash drive. If you select the wrong drive, you’ll format your hard drive and lose all your files, so be extra cautious.
  5. Now run the following commands:
    • clean
    • create partition primary
    • select partition 1
    • active
    • format quick fs=fat32
    • assign

After doing that, your drive should be formatted and ready to use, so try to create bootable media again.

If you’re still having issues on your PC or you simply want to avoid them for the future, we recommend you to download this tool (100% safe and tested by us) to fix various PC problems, such as file loss, malware and hardware failure.

That’s about it, I hope this article helped you to deal with Media Creation Tool in Windows 10. If you have any comments, or questions, just leave them below.

Windows Update error code 0x80070020

Releasing a new major update for Windows 10 is a huge day for everyone at Microsoft. New features are being rolled out, along with additional improvements and bug fixes, to make the system better than in the previous version.

While all this sounds great in theory, in practice, many users have problems even acquiring the update. Update issues that prevent users from normally installing a new major update. As the history showed, there hasn’t been a single major update immune to installation issues, and they come in various forms, or more precisely, as various error codes.

In this article, we’re going to talk about error code 0x80070020, that reportedly prevents users from installing a new version of . Since installing the freshest release is highly advisable, we can’t let this error hang in there forever. So, we’ve prepared a couple solutions, that may be appropriate for dealing with error code 0x80070020 in .

How fix Windows 10 update error 0x80070020

Error code 0x80070020 can prevent you from installing the latest updates. Speaking of update issues, users also reported the following problems:

  • Error 0x80070020 Windows 7 – This error can appear on older versions as well. Even though these solutions are intended for Windows 10, almost all of them can be applied to older versions of Windows, so feel free to try them out.
  • Download error – 0x80070020 Windows 10 – Sometimes this error can appear while downloading the latest Windows 10 builds. If that happens, restart Windows Update components and check if that helps.

Solution 1 – Disable your antivirus

Third-party antivirus programs and Windows are not the best friends ever. Having a third-party antivirus installed on your computer can actually cause more harm than you’d hope for. That conflict can cause malfunctions of various Windows features, including .

If you’re using a third-party antivirus, you might want to try changing its settings and check if that helps. In some cases, you might want to completely disable your antivirus in order to solve this problem. Even if you disable your antivirus, Windows 10 has its own antivirus in form of Windows Defender, so your PC won’t be in any danger.

In some cases you might even have to completely remove your antivirus to solve this issue. If removing the antivirus solves the problem, you should consider switching to a different antivirus solution.

There are many great antivirus tools, but one of the best is BullGuard, so if you’re looking for a new antivirus, you might want to try this tool. This application is fully compatible with Windows 10, and it won’t interfere with it in any way.

Solution 2 – Restart BITS

Background Intelligent Transfer Service (BITS) is a Windows process responsible for delivering updates to your computer. So, if this process gets corrupt, you’ll have problems receiving updates. In order to make it work again, we should restart BITS, and try to run once again.

Here’s exactly what you need to do:

  1. Press Windows Key +R and enter services.msc. Press Enter or click OK.
  2. Find Background Intelligent Transfer Service. Right-click and open Properties.
  3. On the General tab, find Startup type and choose Automatic.
  4. If the BITS is not running, right-click and choose Start.
  5. Confirm selection and close window.

If nothing’s wrong with BITS, move on to another solution.

Solution 3 – Reset Windows Update services

Windows Update relies on various services in order to work properly, and if there are any issues with Windows Update, you might be able to fix them by resetting Windows Update services.

This is relatively straightforward, and in order to do this, you need to run a few commands in Command Prompt. To do that, follow these steps:

  1. Start Command Prompt as administrator.
  2. When Command Prompt starts, run the following commands:
  • net stop wuauserv
  • net stop cryptSvc
  • net stop bits
  • net stop msiserver
  • ren C:WindowsSoftwareDistribution SoftwareDistribution.old
  • ren C:WindowsSystem32catroot2 Catroot2.old
  • net start wuauserv
  • net start cryptSvc
  • net start bits
  • net start msiserver

After running these commands, check if the problem with Windows Update is resolved. If you don’t want to enter all these commands manually, you can perform this solution by using Windows Update reset script.

Solution 4 – Perform SFC/SCANNOW

Although many users consider the SFC scan an overrated solution, it might be helpful in some cases. In case you’re not familiar with this tool, it scans your computer for issues and corrupted features, and tries to solve them (more or less) effectively.

Here’s how to run the sfc/scannow command in :

  1. Press Windows Key + X to open Win + X menu. Select Command Prompt (Admin) or Powershell (Admin) from the list.
  2. In the command line type sfc/scannow

  3. The process should last a few minutes.
  4. After it’s done, close the Command Prompt.

If the SFC scan can’t fix the problem, or if you can’t run SFC scan at all, you might want to consider using DISM scan instead. To perform a DISM scan, you just need to do the following:

  1. Start Command Prompt as administrator.
  2. Enter DISM /Online /Cleanup-Image /RestoreHealth and press Enter to run the command.
  3. DISM scan will now start. The scan can take about 20 minutes or more, so don’t interrupt it.

Once the scan is finished, check if the problem is resolved. If the issue is still present, or if you were unable to run SFC scan before, be sure to repeat the SFC scan. After doing that, check if the issue is resolved.

Solution 5 – Run Update troubleshooter

If none of the solutions listed above managed to solve the problem, you should try running Microsoft’s official Update Troubleshooter. This tool solves various update-related issues, and it might solve your problem, as well. Here’s what you need to do to run troubleshooter:

  1. Download the Windows Update Troubleshooter from Microsoft.
  2. Launch the tool > follow the on-screen instructions.
  3. Try to install the update again.

Solution 6 – Use Command Prompt to find the problematic services

According to users, sometimes certain services can interfere with your system and cause error 0x80070020 to appear. However, you can find these services by using Command Prompt. To do that, just do the following:

  1. Start Command Prompt as an administrator.
  2. Now run netstat -aon | find :80 and netstat -aon | find :443 commands. You’ll see a list of information. Look at the numbers at the right side. These numbers represent the ID of the processes that are using your network connection.
  3. To find a problematic process, you need to open Task Manager. You can do that by pressing Ctrl + Shift + Esc.
  4. When Task Manager opens, go to the Details tab and look at the PID column. There you should be able to find the same numbers you got in Step 2. Find the problematic process, select it and click End task.
  5. Now go to Services window and check the PID column for any numbers from Step 2. If you find a match, right-click the service with that PID, and choose Stop from the menu. Keep in mind that certain services are required by Windows, so be cautious while disabling services.

This is an advanced solution, so be extra cautious and follow the instructions carefully.

Solution 7 – Perform an in-place upgrade

If you can’t update your Windows due to 0x80070020 error, you might want to try performing an in-place upgrade. This process will install the latest version of Windows, but it will keep all your files and applications intact. To perform an in-place upgrade, you need to do the following:

  1. Download Media Creation Tool from Microsoft’s website.
  2. Once you download Media Creation Tool, run it.
  3. Select Upgrade this PC now.
  4. Wait while Media Creation Tool prepares the necessary files.
  5. Select Download and install updates and click Next. Wait while updates are downloaded.
  6. Follow the instructions on the screen until you reach Ready to install screen. Click on Change what to keep.
  7. Select Keep personal files and apps. Now click Next.
  8. The installation will now start. Follow the instructions on the screen to complete it.

Once the installation is finished, you’ll have the latest version of Windows installed and the issue should be resolved.

That’s about it, we hope this article helped you deal with error code 0x80070020, and that you’re now able to install the new update normally. In case you have any comments, questions, or suggestions, please reach us in the comments section below.

How to download Windows Live on Windows 10

Microsoft is quite attached to UWP apps and their development that there’s a little space for the old Windows programs. Microsoft Essentials 2012 was the last iteration which provided users with Windows Live. And that suite was a fan favorite for a long time. Now, many of users who moved to Windows 10 had a hard time getting used to the UWP successors.

Download and configure Windows Live Mail in Windows 10

Now, even though the Essentials suite was discontinued back in January of 2017, you can still use it. This includes Windows Live Mail, which is, based on the opinions of so many users, much better choice than the subpar built-in Mail & Calendar app. In regards to lack of support, we’re glad to inform you that it won’t take much out of Windows Live. Even though security patches are not available and this email client isn’t the safest one to use, it’s still available. If you can deal with it, the app still can be used on Windows 10.

There are no too much available sources to get the application suite, though. Since it was officially discontinued, the download links are either rather scarce or come from suspicious third-party sources. Luckily, we find and tested one semi-official download link and it worked out just fine. The installation and configuring settings is just like with any third-party email client.

Here’s how to get Windows Live as the part of the Essentials 2012 suits:

  1. Download Essentials 2012, here.
  2. Install the suite and open Windows Live Mail.
  3. Open Properties and choose File > Options > Email accounts.
  4. Add your Microsoft account and credentials.
  5. Check the
  6. For the incoming server, enter 
  7. For the outgoing server, enter 
  8. Save settings and wait until the emails are synchronized.

That should do it. If this was helpful, make sure to give us a shout in the comments section below.

Amazon Prime won’t work when VPN is enabled? Here are some fixes

If your VPN connection is always having issues, especially when trying to stream media like movies and other channels, like on Amazon Prime and other streaming media players, it’s not just frustrating, but can be expensive especially if you have to keep changing VPNs.

Some issues that arise when Amazon Prime VPN is not working include constant disconnections, DNS leaks, and other errors that may arise from proxies, or user information, among others.

This article looks at the possible causes or errors you can encounter when Amazon Prime VPN is not working, and how to resolve these issues.

FIX: Amazon VPN not working

  1. Preliminary checks
  2. Update your VPN app
  3. Change your VPN protocol
  4. TLS handshake and network connection issue
  5. Incorrect system date and time
  6. No IP or host not found
  7. Set routing and remote access services
  8. Change your VPN

1. Preliminary checks

  • Ensure you’re not connected to another VPN before you proceed to the next solutions, so you may want to close any other VPN programs you have running before using your Amazon Prime VPN.
  • You also need to check that your antivirus or firewall software are not the cause of the connection errors, because these sometimes affect connection. Disable them and then try to reconnect to your VPN to access Amazon Prime. If the disabling helps, add your VPN as an exception before you enable your security software again.
  • Check that your internet connection is active by disconnecting from your VPN and try accessing the website regularly.
  • Connect to the server location nearest to your location. If this helps, the issue is with the server location you tried to connect to initially
  • Change your DNS, or switch to a different network. You can try using a different network, like a public Wi-Fi connection, to see if the connection problem is with your current Internet service.

2. Update your VPN app

To do this, log in to your VPN account, and set up your VPN, then select the device platform you’re using like Windows, and download the latest version of your VPN for Windows. Set up and connect the VPN app and see if it starts working with Amazon Prime again.

  • ALSO READ: 6 best VPNs for PayPal with dedicated IP addresses

3. Change your VPN protocol

The VPN connection usually works better when TCP is used instead of UDP. Your device connects to your VPN servers using VPN protocols, the default one being the UDP protocol, which in some countries like the Middle East, is blocked. Here’s how to change the protocol:

  • For optimal performance, choose the OpenVPN TCP first
  • Select the L2TP next, and finally choose PPTP protocols. Use PPTP when necessary to do so as it offers minimal security.
  • Go to your VPN settings window while disconnected from the VPN
  • Under Protocol tab, select the protocol you want to use and click OK

Speaking of changing VPNs, we strongly recommend CyberGhost, a leading VPN provider which has not been reported with errors, so you can relax about connectivity and enjoy enhanced security. Get now CyberGhost (currently 50% off on all plans) on the official webpage.

4. TLS handshake and network connection issue

If you get errors related to the TLS handshake and network connection, reboot your machine and start your VPN connection all over again. If the issue persists, change the protocol, or try disabling your antivirus or firewall programs.

If you cannot connect to a server location after restarting your VPN, reinstall the VPN, and run the installation program again. If you still get Amazon Prime VPN not working issues, after rebooting and re-installing, check if RasDialException appears in your connection log, and if it does, reset the Winsock.

  • ALSO READ: How to fix the ‘Unexpected error’ on ExpressVPN for Windows 10

5. Incorrect system date and time

If you’re unable to connect to Amazon Prime with your VPN, check the date and time of your system and ensure it is correct. If it is wrong, do the following:

  • Right click the Date and Time display on your task bar
  • Click Adjust date and time settings.
  • Click Date and time tab
  • Slide to switch off Set time automatically, then click Change under Change Date and Time. Enter password if prompted
  • If you need to change the time zone, click Change time zone… , select your current time zone in the drop-down list
  • Click OK.
  • Restart your VPN and connect to a server location. If you cannot connect after restarting, reinstall your VPN again by running the installation program once more.

6. No IP or host not found

If you get the error: Requested name is valid but does not have an IP address OR Host not found, ensure you’re connected to the internet. If you have to activate your DSL connection manually before going online, refer to your DSL instructions before you connect to your VPN. The VPN isn’t a replacement to your internet connection.

If you still get Amazon Prime VPN not working issues, after trying to reconnect to your VPN, then your ISP may be blocking access to the VPN’s DNS servers, so you have to manually set DNS servers as shown below.

  • ALSO READ: 6 of the best VPN for NOW TV to enjoy unrestricted TV shows

Step 1: Open Network Connections settings

  • Right click Start and select Run
  • Type ncpa.cpl and click OK
  • In Network connections window, find your usual connection, either LAN or Wireless network connection.
  • Right click the connection and select Properties

Step 2: Set the DNS server addresses

  • Double click Internet Protocol Version 4 (IPv4) or just Internet Protocol
  • Select Use the following DNS server addresses
  • Type these Google DNS server addresses: Preferred DNS server  Alternate DNS server
  • If Google DNS is blocked, try the following: Neustar DNS Advantage ( and enter and press OK, Level3 DNS ( and enter and press OK
  • Once you have configured your computer for your VPN’s DNS servers, flush old DNS entries

7. Set routing and remote access services

If you get the error: Element not found, you need to set routing and remote access services by doing the following:

  • Right click Start and select Run
  • Type services.msc and click OK
  • Under the services list, find routing and remote access
  • Check that the current operation for routing and remote access is stopped, or stop it by clicking the item and select Stop icon in the top menu bar
  • Double click routing and remote access
  • Under routing and remote access properties menu, set the Startup type to Manual and click OK to save changes
  • Restart your VPN and connect to a server location. If Amazon Prime VPN is still not working, change the VPN protocol and connect again.

ALSO READ: Fix: VPN error on Windows 10

8. Change your VPN

If your current VPN is not working with Amazon Prime, and you’ve tried all you can in your capacity to resolve it but it won’t budge, you can try using CyberGhost or Hotspot Shield which are among the best free VPNs for Amazon Prime.

CyberGhost protects your privacy on a multi-platform privacy solution, using the highest encryption available with 256-bit encryption technology, plus your IP will remain hidden, and you get Wi-Fi protection if you’re in a public area.

It also comes with a strict no logs policy that doesn’t track your internet activity, multiplatform apps for your laptop and other devices, security for conversations, and access to over 1000 VPN servers in more than 30 of the most popular countries.

This VPN lets you access geo-restricted content on Amazon Prime, protect all your devices, block ads and malware, and stream at the highest possible speeds you can get on a VPN.

  • ALSO READ: Use Duckduckgo and CyberGhost to avoid tracking on the Internet

Hotspot Shield

This is a US-based VPN that offers OpenVPN, AES-256 encryption, and zero log policy. Some of the advantages of using this with Amazon Prime include secure and private access to free and open video streaming, internet, and access to social networks among other sites.

Hotspot Shield has a patented protocol that is integrated by 70 percent of the world’s largest security companies, and leads in performance with thousands of servers globally.  It protects your identity and encrypts your data, whether you’re at home or in public. You can also enjoy secure access anywhere to your favorite apps and sites.

  • Get Hotspot Shield now from the official website

Let us know if any of these solutions helped fix Amazon Prime VPN not working issue, by leaving a comment in the section below.

How to disable Do you want Google Chrome to save your password?

In the era where the general population favors privacy more and more, password managers are a must. Chrome offers its native Smart Lock for storing and managing passwords, but some users find it unfitting for the job. However, like it or not, Chrome will prompt you to save credentials every time you log in.

Today, we’ll instruct you how to do it in a few simple steps. If you’re in a hurry, the step-by-step instructions are to be found below.

How to turn off Chrome Smart Lock

Google Chrome is, to date, the undisputed leader of the browser market with circa 58% of the market share. And for a good reason. Google utilizes this multiplatform browser fully, allowing users to sync between multiple devices, including passwords. Besides that, it has an abundance of extensions and packs a well-recognized and fairly customizable user interface.

Now, even though Chrome offers Smart Lock (you’ll need a Gmail account for that), the built-in password manager, a lot of users don’t want to use it. Some of them don’t need their passwords saved while others use a third-party password manager (like LastPass). Either way, every Chrome users will, by default, get prompts whenever a password field pops-out. The Do you want Google Chrome to save your password? prompt can be an annoyance for uninterested users.

In addition, Chrome’s Smart Lock is fairly reliable as it stores your passwords, bookmarks, and browsing history on the cloud storage. However, there are plenty disadvantages and advantages you must count on if you eventually decide to use this built-in password manager. Finally, if you’re certain you’ll do better without it and those frequent prompts, here’s how to disable it for good:

  1. Click on the 3-dot menu in the top right corner and open Settings.
  2. Click on the 3-line menu in the top left corner and expand Advanced settings.
  3. Choose Passwords and forms.
  4. Select Manage passwords.
  5. Disable Password Management and confirm changes.
  6. If you want to disable it for all devices, navigate to and disable Smart Lock there.

Also, here you can delete the previously saved passwords.

That should do it. Hopefully, this was good enough to relieve you of the annoying prompt. In case you have any questions or suggestions, do tell us in the comments section below.

How to fix Microsoft Edge’s blank white or grey screen on launch

Does Edge open with a blank white or grey screen when you run it? Some Edge users have stated on forums that the browser opens with a grey or white screen and then closes quickly after without any error message popping up. In other instances, blank pages might open randomly in the browser. These are a few resolutions that might fix an Edge browser that’s crashing with a blank white or grey screen.

Microsoft Edge opens with blank page

  1. Fix Edge With the Windows Store App Troubleshooter
  2. Clear Edge’s Browsing Data
  3. Reset the Edge Browser
  4. Switch Hardware Acceleration Off
  5. Uninstall IBM Trusteer Rapport
  6. Roll Back Windows

1. Fix Edge With the Windows Store App Troubleshooter

The Windows Store App troubleshooter is one included with Windows 10 to fix crashes for apps such as Edge. So, that might help fix Edge’s blank screen crashes. This is how you can utilize the WSA troubleshooter.

  • To open the troubleshooter list, first press the Cortana button on the taskbar.
  • Next, input the keyword ‘troubleshoot’ in the app’s search box.
  • Select Troubleshoot to open a list of troubleshooters in the Settings app.
  • Scroll to the Window Store App, select it and press the Run troubleshooter button to open the window shown directly below.
  • Then you can go through the troubleshooter’s proposed resolutions.

— RELATED: Fix: ‘Hmm, we can’t reach this page’ error in Microsoft Edge

2. Clear Edge’s Browsing Data

Edge crashes can be due to corrupted browser data. As such, clearing Edge’s data might fix the browser’s blank screen crash. Edge includes built-in options with which you can clear its data.

  • To clear Edge’s data, press the Settings and more button at the top right of the browser’s window.
  • Click Settings to open further browser options.
  • Press the Choose what to clear button to open the Clear browsing data options as in the snapshot directly below.
  • Select all the data category boxes, and press the Clear button.

If the grey screen crash closes Edge before you can utilize the browser’s tools, you can still clear Edge’s data with CCleaner. Click Download on this page to save CCleaner’s setup wizard with which you can add the software to Windows. Then you can clear Edge’s data by opening CCleaner, clicking Cleaner, selecting all Edge’s check boxes on the Windows tab and pressing Analyze. Press the Run Cleaner button to erase the browser’s data.

3. Reset the Edge Browser

Resetting a browser is almost like reinstalling it as that restores its default settings and erases browsing data. You can reset Edge via the Settings app, which will also switch the browser’s extensions off (but not remove them). Follow the guidelines below to reset Edge.

  • To open the Settings app, press the Cortana button; and enter the keyword ‘apps’ in the search box.
  • Select Apps & features to open the Settings app.
  • Next, input ‘Edge’ in the app list’s search box.
  • Select Microsoft Edge and click Advanced options to open its Reset button.
  • Press the Reset button and click Reset again to confirm.

— RELATED: What is MicrosoftEdgeCP.exe error? Here are 9 ways to fix it

4. Switch Hardware Acceleration Off

Hardware Acceleration might provide smoother graphics rendering for pages, but switching it off can also fix numerous browser crashes. As such, switching Hardware Acceleration off for Edge might also resolve its blank screen crash. This is how you can switch Hardware Acceleration off.

  • Open Run with the Windows key + R keyboard shortcut.
  • Enter ‘inetcpl.cpl’ in Run’s text box, and click the OK button.
  • Click the Advanced tab on the window shown directly below.
  • Select the Use software rendering instead of GPU rendering option on that tab.
  • Press the Apply and OK buttons.

5. Uninstall IBM Trusteer Rapport

Some Edge users have fixed Edge’s blank screen crash by removing the IBM Trusteer Rapport software. That software conflicts with Edge. If you’ve installed IBM Trusteer Rapport, you can remove it as follows.

  • Input ‘appwiz.cpl’ in Run’s text box and click OK to open Windows 10’s uninstaller.
  • Enter ‘IBM Trusteer Rapport’ in the uninstaller’s search box.
  • Then select the IBM Trusteer Rapport software, and press the Uninstall button.
  • Click Yes to confirm and remove IBM Trusteer Rapport.

— RELATED: How to fix flashing tabs in the Edge browser

6. Roll Back Windows

Some Edge users have stated on forums that the browser started crashing with a blank white screen for them just after a Windows 10 update. To be more specific, some users stated the browser started crashing after the (KB4022405) update. So if Edge also started crashing for you shortly after a minor update, removing that update might fix the issue.

You can remove minor Windows 10 updates with the System Restore utility by selecting a restore point that predates the updates. Thus, that might restore Edge back to a time when it didn’t crash with a blank screen. This is how you can utilize System Restore in Windows 10.

  • Open System Restore by entering ‘rstrui’ in Run’s text box and clicking OK.
  • Press the Next button to open a list of restore points.
  • Click the Show more restore points option if you can.
  • Then select a restore point that at least predates the most recent Windows 10 update.
  • To check what software the selected restore point removes, press the Scan for affected programs button.
  • Click Next > Finish to confirm your selected restore point and roll back Windows 10.

Some of those resolutions might fix white or gray screen crashes in Edge. In addition to those fixes, running an anti-virus scan might also fix the browser. You can check out this post for further resolutions that might fix Edge.

Mouse Pointer Disappears in Windows 8.1, 8, 7 [Fix]

Have you ever enjoyed navigating through Windows 8.1, 8, 7 and the mouse pointer suddenly disappeared? Well, you don’t need to get alarmed because this issue happened to a lot of Windows users and it can be easily fixed.

You can lose your mouse pointer directly when the Windows 8.1, 8, 7 operating system starts or it just freezes when you are trying to surf the internet or do something for work. One of the main causes as for why this is happening is because your Windows 8 operating system has encountered some errors related to the mouse drivers and is unable to repair them after a reboot. The tutorials below will explain exactly what to do in order to never have the mouse pointer disappearing in the middle of your work.

Read Also: Mind Games Pro App for Windows 8 Released to Train your Brain

Tutorial on how to fix the mouse cursor if it disappears in Windows 8.1, 8, 7

There are three possible options can you can try in order to fix the mouse pointer but keep in mind that some Windows 8 laptops, for example, have a function key on the keyboard specifically to enable or disable the mouse cursor. So before following the options below check the function key and see if it is activated or not. Here is the list of solutions:

  1. Use ‘Troubleshooting’ feature
  2. Use ‘msconfig’ to reconfigurate your mouse
  3. Use Control Panel using the arrow keys (Windows 7 fix)

  1. Press and hold the buttons Windows and W to enter the Settings and search for the troubleshooter of your Windows 8 system.
  2. Type in the box presented there Troubleshoot.
  3. Left click the Troubleshooting icon you find after you finish the search.
  4. In the next window that appears you will need to left click on the icon that says Hardware and sound
  5. You will have a list presented after you click on Hardware and sound and you will have to look in that list for Hardware and devices.
  6. Left click on Hardware and devices.
  7. Left click on Next
  8. Follow the instructions presented in the new window that opened up.
  9. Close the troubleshooter by left clicking on OK after the troubleshooter is finished.
  10. Reboot the Windows 8 device and see if you have the same issues with the freezing mouse pointer.

2. Use ‘msconfig’ to reconfigurate your mouse

Here’s how to open PST files on Windows 10 computers

If you’re wondering what a PST file is and how to view and modify it on your Windows 10 PC, then this post will show you how to open this file format.

A PST file is the default file format that is used to store information created by Microsoft Outlook. PST files usually include address, contacts, and email attachments. However, PST files generally have a storage limit of 2GB and Microsoft Outlook software performance becomes reduced when the PST file is close to the storage limit.

How to open PST files in Windows 10

PST files can be opened by only programs that support its file format; this article consists of five of the best software programs that can access PST program on your Windows 10 PC.

  1. Microsoft Outlook 2016

Microsoft Outlook is the industry standard email client and information manager used by millions of persons on their Windows 10 computers.  This software is an excellent choice to use in order to open PST files in Windows 10.

In addition, Microsoft Outlook has many features that make it a unique program; MS Outlook can keep track of all your schedule and contacts. The program also filters your email and sorts it out in order of importance. Outlook also allows you to synchronize your information with your mobile devices so that you can access your schedule and contact anytime.

Although, Outlook supports many formats but the files created by the program are saved in PST format. Also, Outlook has many features that allow you to have more access to modify PST files to your preference. The program also allows for easy exporting and importing of PST files. Microsoft Outlook is an excellent Email and schedule client and gives good value for money.

Buy Microsoft Outlook 2016

  • RELATED: Full Fix: Outlook folders in your mailbox have name conflicts
  • Outlook PST Viewer

  • Outlook PST Viewer is a new utility program that serves as an email and schedule client. This program allows you to sort out your email and has features that enable you to convert your PST file into other file formats.

    This tool supports numerous file formats such as CSV, ODT, TXT, HTML, JPG, BMP and most especially PST files.

    You can easily access PST files and view the information contained in them using this program. The user interface is simple and easy to use and the program is lightweight compared to other rival software.

    Meanwhile, Outlook PST Viewer gives a good alternative to Microsoft outlook at a cheaper price.

    Buy Outlook PST Viewer

  • Microsoft Outlook Express

  • Microsoft Outlook Express is an email and information client which was developed by Microsoft. This tool enables users to manage email and allows for multiple email accounts on a single system.

    In addition, Outlook Express also integrates popular email systems such as POP and IMAP and you can do basic HTML editing features and customize your Email messages.

    Meanwhile, Outlook Express supports various formats such as PST and EDB file formats. Hence, this program enables you to open PST files on your Windows 10 computer. Also, you can view, edit and modify PST files as well.

    However, Outlook Express is no longer supported by Microsoft and has been replaced with Windows Mail but the program is still handy if you want to access your PST files.

    Read our guide on how to download Microsoft Outlook Express.

    Conclusively, any of the programs we mentioned above can open PST files in Windows 10 computers. Although, some of the programs are available at a premium price, but they are applicable in opening PST files in Windows 10.

    Have you used any of the programs we mentioned above recently, let us know by sharing your experience with us. Feel free to comment below.

    Windows 10 can’t be installed on GPT partition installation error

    Clean installation of  Windows 10 should be a work in a park, when we take into account the resources users have nowadays. However, even this simplified task has a few dead ends, errors that require the advanced approach. One of those errors appears when a user wants to perform a clean install of Windows 10 on a machine for the first time. It says that Windows 10 can’t be installed on GPT partition or something along those lines when they select the partition.

    There are few ways to overcome this and we made sure to post them below. If you’re stuck with this error and have a hard time resolving it, make sure to check them out.

    How to fix Can’t install Windows on GPT drive error while installing Windows 10

    1. Change the compatibility mode in BIOS/UEFI Settings
    2. Create the installation media again with a different drive
    3. Convert HDD to GPT or MBR

    1: Change the compatibility mode in BIOS/UEFI Settings

    First things first. The majority of the contemporary configurations support UEFI/EFI which succeded legacy BIOS and it’s an improvement in various things. However, most of the active machines still run on classic BIOS. Now, we must confirm that you can install Windows 1o on either the UEFI or BIOS mode. The important thing is to concur which is your HDD or SSD compatibility format.

    Namely, back in the days, the usual partitioning format (35 years old format) was the only one and it’s the MBR (Master Boot Record). However, nowadays you have an option to choose between MBR and GPT (GUID Partition Table). And that’s where the installation issues emerge.

    You can install Windows 10 on an MBR partition only if the Legacy BIOS or Hybrid mode (dual compatibility for both BIOS and UEFI) are enabled. In contrary, you won’t be able to install Windows 10 on it. On the other hand, if you have a GPT partitioning format on HDD/SSD, an old, BIOS-only motherboard will have a hard time accessing it. To find out which format your HDD has, follow the steps we provided below:

    1. Press Windows key + R to open the Run command line. Type diskmgmt.msc and press Enter.
    2. Right-click on the Volume icon in the bottom left and open Properties.
    3. Under the Volume tab, you should see whether your HDD is in MBR or GPT format.

    What you’ll need to do when the error occurs is to navigate to backup your data. Always do that before formatting or doing anything even remotely related to storage. Then you should navigate to BIOS settings and enable/disable BIOS Legacy. If you have an MBR partition – enable it, and vice versa for GPT. Also, make sure to enable AHCI mode instead of IDE if you’re using large storage drives.

    2: Create the installation media again with a different drive

    Creating the installation media on either USB flash drive or DVD is simpler than ever. On the other hand, no matter how the Media Creation Tool makes things simpler, it’s worth giving a third-party application a chance if things won’t work for you. Even though Media Creation tool provides support for both UEFI and Legacy BIOS in its setup, Rufus can enforce one or another. When accessing the Boot menu, the UEFI-supported installation USB will have the UEFI prefix.


    • [UEFI] Kingston Traveler 8GB
    • Kingston Traveler 8GB

    Another thing which should take your attention is the USB standard. Older Windows iterations won’t provide drivers for USB 3.0 when it comes to booting. So make sure to use the USB 2.0 for the system installation purposes. And, finally, if you haven’t meddled with the HDD already, make sure to update your BIOS/UEFI. This is of the utmost importance. You can find the instructions on how to do it in this article.

    3: Convert HDD to GPT or MBR

    Finally, you can convert MBR to GPT and vice versa with some effort. The easier way is to format the partition and convert it that way through the Windows interface or with the Command Prompt. On the other hand, there are ways to perform this transformation without losing any data. We made sure to explain this alternative in this article so make sure to give it a look. Either way, back up your data.

    If you’re willing to completely format your HDD and start from a scratch or you’re stuck with a clean drive which just imposes the Can’t install Windows on GPT drive error, here’s how to set it to MBR:

    1. In the Windows Search bar, type CMD, right-click on the Command Prompt and run it as an administrator.
    2. In the command line, type the following commands and press Enter after each:
      • diskpart
      • list disk
    3. Now, remember the number alongside the volume you want to convert. The easiest way to determine which is which is to check the storage space. We’ll use 1 as an example below.
    4. In the command line, type the following commands and press Enter after each:
      • select disk 1
      • clean
      • convert mbr
    5. That should do it. Now you can reboot your PC, enter the boot menu, choose to boot from the USB or DVD with the Windows 10 installation, and install Windows 10 without issues on the converted partition.

    You can start the Command Prompt on the installation screen when the system boots from the USB by pressing Shift + F10. Also, this can work in the same manner if you need the GPT partition. Just replace the convert MBR command with convert GPT.

    That should do it. In case you have any alternative solutions for the problem at hand or a question concerning the enlisted solutions, we encourage you to post them in the comments section below.

    Cortana Search Box Missing on Windows 10

    One of the biggest additions to Windows 10 is its virtual assistant Cortana. Although Cortana has a lot to offer to Windows 10 users, certain users report that Cortana search box is missing from Windows 10. This isn’t a serious problem, and it can easily be fixed by following our solutions.

    Cortana Search Box Missing Windows 10

    Many users use the Search feature in order to find files or applications on their PC, but some users reported that Cortana search box is missing. Speaking of search problems, users reported the following issues:

    • Cortana disappeared Windows 10 – Many users reported that Cortana simply disappeared from Windows 10. This is unlikely, and if you’re having this problem, be sure to check if you’re not using small Taskbar icons.
    • Windows search bar missing – According to users, sometimes Windows search bar can become missing. If that’s the case, check your Search settings and make sure that the search bar isn’t hidden.
    • Cortana and search settings missing – If you’re having this problem, the issue might be your Cortana settings. To resolve this issue, check if the Cortana is enabled.
    • Search box Windows 10 not working – This is a relatively common problem that can appear on Windows 10. This issue can be caused by a corrupted user profile, but you can fix the problem by migrating to a new user profile.
    • Cortana search box not working, showing – If the search box isn’t working or showing at all, the problem might be file corruption. However, you can fix this problem by performing an SFC and DISM scan.
    • Cortana search box disabled – If the search box is disabled on your PC, the problem might be a third-party application. Simply remove the problematic application and check if that solves the issue.

    Solution 1 – Make sure you’re not using small icons in Taskbar

    Users reported that Cortana search box isn’t working if you use small Taskbar icons, but you can change that by following these steps:

    1. Right click the Taskbar and choose Taskbar settings.
    2. Make sure that Use small taskbar buttons isn’t checked.

    After you’ve tuned off small Taskbar buttons, Cortana search box should automatically appear on your Taskbar.

    Solution 2 – Make sure that Cortana isn’t set to Hidden

    If Cortana search box is missing on your computer, it might be because it’s hidden. In Windows 10 you have an option to hide the search box, display it as a button or as a search box. If for some reason search box is set to hidden, you won’t be able to use it, but you can easily fix that by following these steps:

    1. Right click the Taskbar.
    2. Choose Cortana > Show search box.

    Solution 3 – Create a new user account

    Sometimes in order to fix problems with missing Cortana search box it’s best to create a new user account. Creating new user account is the last resort, and before you do that, we strongly advise to try different solutions. Bear in mind that you’ll have to move all your personal files and folders if you create a new user account. To create a new user account, do the following:

    1. Go to Settings > Accounts.
    2. Navigate to Family & other users and click Add someone else to this PC.
    3. Choose I don’t have this person’s sign-in information.
    4. Next, click on Add a user without a Microsoft account.
    5. Enter the username and password for the new user and click Next.
    6. After you’ve successfully created a new user account, switch to it. Cortana search box should be working without any problems.

    Solution 4 – Make sure that your Taskbar isn’t extended

    According to users, this problem can sometimes appear if you’re using duplicated displays. In some cases, the toolbar and search box can be moved to a second display. However, you can fix this problem by doing the following:

    1. Right click the Taskbar and choose Taskbar settings from the menu.
    2. Scroll down to the Multiple displays section and make sure that Show taskbar on all displays option is turned off.

    Keep in mind that this solution only works if you’re having two or more displays. If you’re using a single display, you can just skip this solution.

    Solution 5 – Use the Search shortcut

    Many users reported that Cortana search box is missing on their PC, however, that doesn’t mean that the search feature isn’t working. If the search box is missing, you can still activate the search simply by opening Start Menu and typing your search query.

    Alternatively, you can use Windows Key + S shortcut to open the Search menu instantly. These are useful workarounds, and they work according to users, so we encourage you to try them out.

    Solution 6 – Make sure that you’re not using Tablet mode

    According to users, Cortana search box might become missing if you’re using your PC in Tablet mode. You can sometimes activate this mode by accident, but you can always disable it by following these steps:

    1. Open the Action Center. You can do that by clicking the Action Center in the bottom right corner or by using Windows Key + A shortcut.
    2. Now click the Expand button and click Tablet mode to disable it.

    After doing that, the Tablet mode will become disabled and the Cortana search box should appear again.

    Solution 7 – Move the Taskbar to the bottom of the screen

    Some users tend to change their Taskbar position in order to customize the look of their Windows 10. However, by changing the Taskbar position you can cause certain features to become missing

    If the Cortana search box is missing, the problem might be your Taskbar position. Simply move your Taskbar to the bottom of the screen and the issue should be resolved. Several users reported that this solution worked for them, so be sure to try it out.

    Solution 8 – Remove problematic applications

    Users tend to install various applications on their PC in order to customize their user interface. Although this allows them to achieve some interesting results, certain applications can interfere with Windows and cause Cortana search box to become missing.

    If you’re using any application that customizes the look of Windows 10, you might have to remove it in order to fix this problem. There are several ways to do that, but the best one is to use an uninstaller software.

    If you’re not familiar, uninstaller software is a special application designed to remove applications from your PC. It’s worth mentioning that these applications will remove all files and registry entries associated with the application you want to remove. As a result, you can completely remove any application from your PC and make sure that it doesn’t cause any more problems in the future.

    There are many great uninstaller applications on the market, but the best are IOBit Uninstaller, Revo Uninstaller, and Ashampoo Uninstaller so feel free to try any of them.

    Solution 9 – Perform an SFC scan

    Sometimes Cortana search box can become missing due to corrupted system files. File corruption can occur for various reasons, but you can fix it simply by performing an SFC scan. This is rather simple and you can do it by following these steps:

    1. Press Windows Key + X to open Win + X menu. Now choose Command Prompt (Admin) from the menu. If this option isn’t available, choose PowerShell (Admin) instead.
    2. When Command Prompt opens, enter sfc /scannow and press Enter to run it.
    3. SFC scan will now start. This process can take about 15 minutes, so don’t interrupt it.

    Once the SFC scan is completed, check if the problem still persists. If it does, or if you couldn’t run or complete SFC scan, you might have to use DISM scan instead. To do that, just follow these steps:

    1. Open Command Prompt as administrator.
    2. Now run DISM /Online /Cleanup-Image /RestoreHealth command.
    3. DISM scan will now start. We have to warn you that this process can take 20 minutes or more, so don’t interrupt it.

    Once the DISM scan is finished, check if the problem still persists. If the issue is still present, or if you couldn’t run SFC scan before, repeat the SFC scan and check if that solves your problem.

    Solution 10 – Re-register Cortana

    If you’re still having this problem, the cause might be corrupted Cortana components. This problem can cause Cortana search box to go missing, but you can solve the issue simply by re-registering Cortana components. This is relatively simple, and you can do it by following these steps:

    1. Start PowerShell as administrator. You can do that simply by pressing Windows Key + S and entering powershell. Now right click Windows PowerShell from the list of results and choose Run as administrator.
    2. Run the following command: Get-AppXPackage -Name Microsoft.Windows.Cortana | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)AppXManifest.xml}

    After the command is executed, the problem should be resolved and the Cortana search box should appear again.

    Cortana is useful, but you can experience some problems with it from time to time. Speaking of Cortana problems, users reported that Cortana isn’t turning off, or that Cortana is disabled by company policy. We’ve covered these and many other Cortana-related issues before, so make sure that you check them out.