Windows 10 and third-party drivers (especially the obscure ones) are having issues since the day one. Many users reported issues with printers and outdated (support-wise) hardware, but it seems that the problem applies to top-notch Razer mice which are fairly new and well-supported. Namely, either the affected owners of Razer mouse are unable to use it at all, or the driver breaks and renders the device unusable after every Windows 10 update.
Because of that, we provided our 2 cents on the issue and ways to overcome it. If you want to learn how to install working drivers for any Razer mice in Windows 10 and avoid further issues after updates, make sure to read the content below.
How to install Razer mouse drivers in Windows 10
- Uninstall the generic driver
- Download the proper driver
- Disable the automatic driver updates
1. Uninstall the generic driver
The first thing we’ll need to do is to remove the faulty generic driver which is automatically installed. Some users managed to make Razor working in a matter of seconds on various different PCs, but that one Windows 10-powered PC just can’t cut out. In order to resolve this, removing the generic driver (including secondary drivers) is paramount.
This procedure is fairly simple, you’ll just need to get an alternative USB mouse follow the steps below:
- Unplug Razer mouse and Wi-Fi receiver.
- Right-click Start and open Device Manager.
- From the Main menu, select View > Show hidden devices.
- Expand Mice and other pointing devices.
- Right-click on your Razer mouse and uninstall it. Also, uninstall all hidden supporting drivers.
2. Download the proper driver
Now, once we have dealt with the inappropriate drivers, we can move to obtaining the ones which should work without issues. The Razer Synapse 2.0 cloud-based configuration tool covers software support for all mice offered by the renowned OEM. And, which is more important for this scenario, it covers all versions of Windows 10. The only requirement is running 64-bit Windows 10.
Here’s how to download the proper Razer mice driver for Windows 10:
- Navigate to Razer support site, here.
- Download Razer Synapse 2.0 for Windows PC.
- Run the Synapse client and locate your exact mouse on the list.
- Install drivers and plug in the mouse.
Or you can locate the exact device and download the legacy driver. This, of course, still requires disabling the driver updates. In contrary, Windows 10 will change them to the ‘latest’ version and you’ll again bump into the same problems.
3. Disable the automatic driver updates
Finally, what only remains is to disable the automatic installation of drivers in Window 10 through Windows Update. This is the most common cause of the issues with Razer mice on Windows 10. Generic mice can work with the generic drivers imposed by the system upon the PnP. However, wireless and even wired but multifunctional precision gaming mice needs thrive only with appropriate drivers.
There are two ways to disable the further updates of drivers. One completely kills drivers updates for all devices (not recommended) and the other allows you to pinpoint one driver which is out of the boundaries.
Here’s the first way:
- In the Windows Search bar, type Advanced and choose View advanced system settings.
- Under the Hardware tab, choose Device Installation settings.
- Choose No and confirm changes.
And here’s the second:
- Download Show or hide updates troubleshooter, here.
- Run it and hide all Razer-related devices.
- Close the tool and you’re good to go.
That should do it. In case you have an alternative solution or questions regarding the workarounds we provided, make sure to tell us in the comments section below.